Faqs

We specialize in office seating, including executive leather chairs, ergonomic mesh chairs, and reclining chairs with retractable footrests. Our collection is designed for people who spend long hours at a desk and want a chair that’s both comfortable and built to last.

Yes, most of our chairs require basic tool-assisted assembly upon delivery. Every order includes clear instructions and all necessary hardware, and assembly typically takes 20–30 minutes with common household tools. If you run into any issues, contact us and we’ll help you sort it out.

Yes. We offer free standard shipping on every order, with no minimum purchase required. There are no hidden delivery fees added at checkout.

Orders are processed within 1–2 business days, and transit typically takes 4–7 business days once shipped. In total, most orders arrive within 5–9 business days. You’ll receive a tracking number by email as soon as your order ships.

We accept returns within 30 days of delivery, as long as the chair is unused, unassembled (or in original condition), and returned with all original hardware and packaging. Full details are available on our Return & Refund Policy page.

If you’re returning a chair because you changed your mind, you’re responsible for return shipping costs. If the chair arrived damaged, defective, or incorrect, we cover return shipping and arrange a replacement or refund at no cost to you.

Contact us within 7 days of delivery at support@oakmere.site with your order number and photos of the damage. We’ll work quickly to arrange a replacement, refund, or send replacement parts if only a component was affected.

Weight capacity varies by model, ranging from roughly 265 lbs to 300 lbs depending on the chair. You’ll find the exact weight capacity listed in the attributes table on each individual product page.

Absolutely. Our standard checkout process supports multi-unit orders. If you’re placing a large bulk order, feel free to contact us in advance so we can confirm stock availability and delivery timing.

You can reach us anytime at support@oakmere.site, by phone at +1 864 589 1079, or by mail at 11645 Garners Ferry Rd, Eastover, SC 29044, United States. We aim to respond to all inquiries within 1–2 business days.